Support

Stuck on a planet, missing a purchase, or found a bug? Write to us at [email protected].

FAQ

Is Cosmochi free to play?

Yes. Cosmochi is free to play, with optional in-app purchases and ads.

What are Snacks?

Snacks are your lives. Critters get hungry: you use a Snack when you fail a level, and Snacks refill over time.

What is Stardust?

Stardust is Cosmochi's in-game currency. Spend it on power-ups and boosters that help you through tricky levels.

How do power-ups work?

Match 4 in a line to make a Comet, which zooms through a row or column. Match an L or T shape to make a Supernova, which pops everything 3 × 3. Match 5 to make a Rainbow Blip, which calls home every critter of one colour.

I lost my progress. Can I get it back?

Progress is saved on your device. If you were signed in to Google Play Games or Steam, reinstall the game and sign in with the same account to restore your cloud copy. If you still can't get it back, write to [email protected].

How do I delete my data?

Email [email protected] and ask for your data to be deleted. The Privacy Policy explains what the game stores.

Report a Bug

Email [email protected] with the subject “Bug report” and include:

  1. What happened, and what you expected to happen.
  2. The steps to make it happen again, if you know them.
  3. Your device model and operating system version (or your PC's operating system for Steam).
  4. The game version. You can find it at the bottom of the Settings screen or on the store page.
  5. A screenshot or short video, if you can.